At Digihandler Academy, we are committed to providing high-quality digital marketing education and ensuring customer satisfaction. Our refund policy is designed to be fair and transparent, allowing students to understand the terms under which refunds may be granted.
1. General Refund Conditions
1.1 Non-Refundable Fees: All course fees are non-refundable once the course has commenced or if any course materials have been accessed or downloaded.
1.2 Cancellation Before Course Start: If students wish to cancel their enrollment before the course begins, they may be eligible for a refund minus registration fees of 3000Rs. The request must be made in writing and received by us at least 7 days before the course start date.
2. Refund Eligibility
2.1 Course Non-Completion: Students who do not complete the course are not eligible for a refund. This includes students who choose to withdraw after the course has started.
3. Special Circumstances
3.1 Duplicate Payments: In cases where a duplicate payment has been made, a refund will be processed within 7-10 business days upon receipt of a written request and proof of the duplicate transaction.
4. Refund Process
4.1 Request Submission: To initiate a refund, students must submit a written request to our support team, including their enrollment details and reason for the refund request.
4.2 Processing Time: Refund requests will be reviewed and processed within 3-5 business days. Approved refunds will be issued to the original payment method within 7-10 business days.
5. Changes to Refund Policy
Digihandler Academy reserves the right to modify this refund policy at any time. Any changes will be communicated to students via email or our website. It is the responsibility of the student to review the refund policy periodically for any updates.
By enrolling in our courses, you acknowledge that you have read, understood, and agree to be bound by this refund policy. If you have any questions or concerns, please contact our support team for assistance.